Communication Specialist

4 weeks ago


Islamabad, Islamabad, Pakistan Vertaz Technologies Full time

We are looking for a Communication Specialist for our startup company. Fresh and experienced candidates can apply. We are seeking fluent and confident speakers with excellent communication skills. We offer competitive pay, a monthly bonus, and a fun, low-stress work environment.

Job Description:
  1. Identify and escalate issues to supervisors.
  2. Provide service information to customers.
  3. Research required information using available resources.
  4. Route calls to appropriate resources.
  5. Follow up customer calls where necessary.
  6. Upsell products and services.
  7. Complete call logs and reports.
  8. Other duties as assigned.

Work schedule: 5 days a week.

Job Specification

Requirements:

  1. Must possess strong negotiation ability.
  2. Outbound sales experience.
  3. Willing to work night shifts from 6 PM to 1 AM.
  4. Customer service experience.

NOTE: YOU WILL ONLY BE ANSWERING 10 TO 15 CALLS A DAY.

Location: Information Technology and Services - Rawalpindi, Pakistan

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