LP Analyst

Responsibilities:

• The Prime objective of a Loss Prevention Analyst is to take care of Virtual Audit of over 2000 stores biannually.
• Daily camera audits for random stores.
• Verifying Incident Reports and Video Requests through cameras.
• Investigations assigned by onshore LP managers.
• Checking open safe alerts, Trackers, and Alarm alerts and reporting immediately to leadership.
• Adding IM cases in Portal.
• Excellence and accuracy should not be deterred.
• Accuracy in reporting and meeting deadlines.
• Attend weekly, daily, and monthly team meetings.
• Send daily shift start/end report to manager.
• Responsible for performing additional tasks as assigned other than the vertical.

Technical Background:

• Proficient in Excel, MS Office, Outlook, etc.
• Customer Service/Quality Assurance background would be preferred.
• Good analytical skills.
• Fluent in English.
• Excellent listening skills.
• Quality & Client Focus, Phone Skills, Good Verbal & Written Communication.
• Objectivity.
• Dependability.
• Multi-tasking.

Educational Background:

• Bachelor's degree.
• Additional professional courses would be preferred.