Manager, Quality

Purpose:
A key player in Sourcing in driving Sourcing's vision to be the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry. Position Quality as independent assurance organization (4 eyes principle) to secure top-class quality where it matters the most. Function as "business consultant", the single point of contact to product teams (creation and manufacturing) on product integrity inquiries. Single contact point of Liaison Office (LO) teams and suppliers to implement a right-the-first-time culture and execution of quality assurance procedures within the assigned operations areas.

Key Responsibilities:

1. Work cross-divisionally and cross-functionally with respective counterparts to implement one aligned adidas quality direction.
2. Ensure quality performance targets are achieved and objectives accomplished.
3. Build and maintain strong relationship with internal and external stakeholders and business partners.
4. Manage all Product Integrity related activities. Single point of contact to product teams (creation and manufacturing) and cross-functional counterparts on product integrity inquiries.
5. Secure the right testing execution and validation on laboratory and perception testing as per product intended use, performed at Tier 1 (T1), Tier 2 (T2) or 3rd parties.
6. Monitor product integrity, including A-01, CMA risky articles, buy-ready compliance, flag any potential risk on and escalate non-compliance.
7. Track warehouse claims and defective returns to coordinate analysis in collaboration with LO Operational Management and Claim Management Team. Ensure that root cause is identified, corrective action plans are established and executed.
8. Upskill LO and supplier teams on Quality documentation and manage implementation of related quality policies, manuals, and standards.
9. Manage and conduct factory audits, within assigned operations areas through consistent application of available evaluation tools. Ensure factory audits are conducted on production and testing processes; quality management systems to verify the performance level.
10. Onboarding of new suppliers to enable supplier teams to manage daily quality activities independently according to adidas quality standards.
11. Certification of T1 AQL inspectors, in collaboration with T1 Quality and LO Manufacturing teams.
12. Implementation of 3rd party inspection programs at T1.
13. Support quality related projects, trials, and initiatives at T1 and T2 suppliers.

Key Relationships:

• Global Sourcing
• Global Operations: Product Operations
• Sourcing suppliers

Knowledge, Skills, and Abilities:

• Have a wide experience of quality management concepts in manufacturing of consumer goods.
• Strong presentation, negotiation, influencing, people and communication skills.
• Fluent in English (written and spoken).
• Strong Microsoft Office Skills.

Requisite Education and Experience / Minimum Qualifications:

• University degree in engineering/materials or related areas.

• Minimum 5+ years of experience of which were in quality concepts and similar positions.

Company Culture:
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.