Operation Manager

4 weeks ago


Lahore, Punjab, Pakistan GharPar Company Full time
Operation Manager
GharPar Company, Pakistan

The Operations Assistant Manager will be responsible for the following tasks:

  • Support the COO in the day to day management of Operations in Lahore
  • Responsible for ensuring service quality control among active beauticians
  • Monthly Target Planning and Monitoring
  • Conducting monthly meetings with technicians reviewing protocols
  • Ensuring interest of the technicians are protected
  • Creating monthly performance reports
  • Conducting grooming classes once a week
  • Liasoning with legal and HR to ensure due diligence in case of breach of contracts
  • Ensuring the smooth running of Customer Care on a daily basis
  • Conducting monthly meetings with the Customer Care team and maintaining the highest standards for GharPar customer care
  • Support HR in the recruitment of more beauticians and improving retention as well
Job Specification

The ideal candidate will have be compassionate and empathetic with a passionate commitment to improving the lives of people, focus on quality and a strong alignment with our core values: leadership, ownership, agile and collaborative.

  • 2-3 years' experience in field work in the social development/enterprise sector
  • Bachelor's Degree in social sciences, development studies or any equivalent area of study

Additional experience with the following will be helpful:

  • Excellent communication and cross group collaboration skills
  • An entrepreneurial spirit with a can do attitude
  • Experience in trouble shooting, problem solving and handling high levels of stress
  • Self-starter, project finisher and adaptable, congenial colleague
Health, Wellness and Fitness - Lahore, Pakistan
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