
Calling Agent
23 hours ago
Hnh Soft Tech Solutions Karachi Division, Sindh, Pakistan
We are seeking a motivated and professional Calling Agent to join our team. As a calling agent, you will be responsible for making outbound and/or receiving inbound calls to connect with customers, provide information, follow up on inquiries, and promote our services or products. Your role is essential to maintaining excellent customer relationships and ensuring effective communication.
We are seeking a motivated and professional Calling Agent to join our team. As a calling agent, you will be responsible for making outbound and/or receiving inbound calls to connect with customers, provide information, follow up on inquiries, and promote our services or products. Your role is essential to maintaining excellent customer relationships and ensuring effective communication.
Responsibilities:- Make outbound calls to prospective or existing clients/customers
- Answer incoming calls and handle inquiries professionally
- Follow scripts and sales techniques where applicable
- Update and maintain accurate customer records
- Schedule appointments or follow-ups as needed
- Provide product/service information and resolve basic issues
- Report call outcomes and customer feedback to management
- Excellent verbal communication skills
- Fluent in [ENGLISH]
- Strong interpersonal and customer service skills
- Seniority levelEntry level
- Employment typeFull-time
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