Call Center Agent For Inbound Calls

2 weeks ago

Hasilpur, Punjab, Pakistan NdKits Full time
Job Description:

Join NdKits (Pvt. Ltd.), a leading enterprise in the automotive sector, as a Night Full-Time Call Center Agent for Inbound Calls.

Established in 2019 and based in Hasilpur, we pride ourselves on delivering high-quality automotive parts and accessories. We seek enthusiastic fresh graduates eager to contribute to our growth and help serve our clients.

Responsibilities:

  1. Handle inbound calls from customers with inquiries regarding automotive products.
  2. Provide accurate information and resolve issues efficiently.
  3. Document customer interactions and maintain detailed records.
  4. Collaborate with team members to enhance customer satisfaction.
  5. Uphold company policies and ensure a high standard of service.
Job Specification:
  1. Excellent verbal communication skills.
  2. Strong problem-solving abilities.
  3. Basic knowledge of automotive products is a plus.
  4. Proficient in using computers and call center software.
  5. Ability to work in a fast-paced environment.
Job Rewards and Benefits:

Incentive Bonus

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