
Voice and Chat Support Consultant
3 weeks ago
Join Our Team as a Voice and Chat Support Consultant
Provide expert advice and assistance through voice and chat. Deliver customized solutions for customer issues.
Why You'll Love This Role:
You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.
What You'll Do:
- Assist Customers: Provide exceptional support via inbound calls, chat, and email.
- Solve Problems: Troubleshoot issues effectively and find quick resolutions.
- Understand Needs: Personalize interactions to build strong customer relationships.
- Collaborate: Work closely with your team to enhance the customer experience.
- Improve Processes: Offer feedback to refine our service quality.
What We're Looking For:
- 1+ Year of experience in customer support or a similar role.
- Excellent written and verbal communication skills.
- Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
- Proficient in Excel or Google Sheets.
- Calm and solution-focused under pressure.
- Familiarity with eCommerce and CRM systems is a plus.
Tech Requirements:
- Personal PC or laptop with a minimum i5 processor.
- Stable internet connection with at least 15 Mbps upload and download speeds.
Perks and Benefits:
- Up to $4 USD per hourwith annual increases.
- Comprehensive health and dental coverage.
- Paid Time Off to recharge.
- Performance Bonuses for your hard work.
- Permanent work-from-home setup.
We can't wait to welcome you to our team. Apply today and start making an impact
#J-18808-Ljbffr-
Chat and Voice Support Representative
1 week ago
Karachi, Sindh, Pakistan TalentPop App Full timeAt TalentPop App, we're dedicated to providing exceptional customer service and support to our clients. As a Chat and Voice Support Representative, you'll be the first point of contact for our customers, handling their queries and concerns in a professional and courteous manner.Your key responsibilities will include:Handling customer inquiries and resolving...
-
Chat Support Expert
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeThis is a full-time role for a Chat Support Representative. The position involves providing customer and technical support, ensuring customer satisfaction, utilizing analytical skills, and effective communication on a day-to-day basis.Key ResponsibilitiesCustomer Support and Technical Support skillsStrong focus on Customer SatisfactionThe ideal candidate...
-
Chat Support Expert
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a highly motivated Chat Support Expert to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through live chat support.Key Responsibilities:Manage large volumes of incoming chats and respond efficiently to customer inquiries.Identify and assess customers' needs to...
-
Chat Support Representative
4 days ago
Karachi, Sindh, Pakistan Diligenttek Full timeThis is a full-time on-site role for a Chat Support Representative located in Karachi Division at Diligenttek. The role involves providing customer and technical support, ensuring customer satisfaction, utilizing analytical skills, and effective communication on a day-to-day basis.QualificationsCustomer Support and Technical Support skillsStrong focus on...
-
Chat Support Professional
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Description:The Chat Support Professional will be responsible for providing timely and accurate support to our customers via chat. This includes engaging with customers in a professional and friendly manner to address inquiries, resolve issues, and provide product/service information.Use comprehensive knowledge of our products/services to troubleshoot...
-
Chat Support Expert
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe're looking for a skilled Chat Support Expert to join our growing team!About the PositionProvide top-notch customer support via live chat, email, and phone, addressing inquiries, and resolving issues efficiently.Utilize advanced problem-solving skills to troubleshoot and resolve complex customer problems, often requiring creative solutions.Main...
-
Chat Support Agent
13 hours ago
Karachi, Sindh, Pakistan Layers Limited Full timeChat Support Agent / Sales RepresentativeLayers Limited is offering an internship in the day shift from 12 pm - 9 pm and a job in the night shift from 9 pm - 6 am. Basic salary will be fixed and commission-based, allowing you to earn more than your salary if you achieve more sales. Note that the commission is only for employees, not for interns.You will be...
-
Chat Support Specialist
1 week ago
Karachi, Sindh, Pakistan Globium Clouds Full timeWe're seeking skilled individuals to join our team as Chat Support Representatives, providing world-class customer service and support.Responsibilities:Handle customer inquiries in a timely and efficient manner, resolving issues promptly and professionally.Provide accurate and clear information, ensuring customers are satisfied with their interactions.Work...
-
Live Chat Support Representative
4 days ago
Karachi, Sindh, Pakistan Athar Business Machines FZE DubaiMachines Full timeLive Chat Support Representative Athar Business Machines FZE / DubaiMachines, Pakistan We at Dubaimachines.com, a venture of Athar Business Machines FZE, are looking for an energetic and customer-centric Live Chat Support Representative who will be handling the live website chat for multiple domains. The target is to ensure excellent service standards,...
-
Chat Support Professional
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Profile: As a Chat Support Assistant, you will be responsible for providing excellent customer service through live chat, email, or phone.You will work in a fast-paced environment, responding to customer inquiries, resolving complaints, and escalating complex issues to senior staff members.Main Duties and Responsibilities:Handle customer inquiries and...