General Manager

3 weeks ago

Karachi, Sindh, Pakistan Globe Talent Full time

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Job Title: General Manager
Location: Karachi, Pakistan
Salary: 80k - 90k PKR per month
Job Type: Full-Time, On-Site

Company Overview
An internationally recognized coffee brand with a flagship cafe in Karachi and expansion plans across the region. Known for its premium coffee experience and customer-first philosophy, the brand is now seeking a dynamic and capable General Manager to oversee daily operations and lead the team toward continued excellence.

Position Overview
We are looking for an experienced and results-driven General Manager to take charge of our café's overall operations. This role requires strong leadership, operational expertise, and a passion for creating seamless customer experiences. You will manage a multi-functional team and be responsible for financial oversight, staff performance, and ensuring smooth day-to-day functioning of the café.

Key Responsibilities
- Oversee all aspects of daily operations, ensuring efficiency across kitchen, service, HR, inventory, and security functions

- Manage financial reporting, including purchase and sales figures, in coordination with the outsourced accounting team

- Monitor and supervise inventory levels, procurement activities, and ensure accurate stock records

- Lead recruitment, training, and performance evaluations for team members including shift managers, chefs, baristas, and service staff

- Ensure high standards of customer service, address complaints or concerns promptly, and maintain a welcoming environment

- Collaborate with shift managers to ensure optimal staff deployment and shift performance

- Maintain all records and ensure timely completion of financial, inventory, and staff performance reports

Requirements
- Proven experience in managing operations within the hospitality or café industry

- Strong understanding of financial management, bookkeeping, and inventory control

- Exceptional leadership and organizational skills

- Excellent communication and problem-solving abilities

- Customer-focused approach with the ability to handle issues calmly and efficiently

Preferred Qualifications
- Experience in a leadership role at a high-volume café or restaurant

- Ability to manage diverse teams and foster a collaborative work environment

- Attention to detail and a strategic mindset

Why Join Us

Be part of a fast-growing international coffee brand redefining the cafe experience in Karachi. You'll have the opportunity to lead a passionate team, shape customer interactions, and play a key role in our expansion journey. If you're operationally savvy and thrive in dynamic environments, we'd love to hear from you.

How to Apply
Interested candidates may send their CVs to hi@globetalent.co

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesHuman Resources Services

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