Taxi Operator

Company Description

SAS FAIRDEALS PVT. LTD. is a premier marketing firm with over 5 years of experience, offering a comprehensive range of services including B2B and B2C marketing solutions, cold calling, telemarketing, and inbound customer care services. The company specializes in taxi dispatching, controller support, and end-to-end customer interactions to ensure smooth operations. In the digital marketing realm, SAS provides tailored strategies, social media management, content creation, and custom software development solutions for businesses.

Job Opportunity: Taxi Operator & Dispatcher - CSR

We are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.

Job Title: Taxi Operator & Dispatcher

Location: PWD, Rawalpindi

Job Type: Full-Time (Shift-Based)

Pay: PKR 300 – 400 per hour

Maximum Hours/Week: 40 hours

Job Description:

We are hiring a Taxi Operator & Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating and be able to manage bookings, coordinate with drivers, and provide excellent customer service.

Key Responsibilities:

Handle inbound and outbound calls for taxi bookings.

Dispatch taxis efficiently using dispatch software.

Communicate with drivers and customers to ensure smooth service.

Monitor vehicle locations and trip progress.

Manage bookings, cancellations, and updates in real time.

Maintain records of calls and dispatch logs.

Requirements:

Previous experience in taxi operations/dispatching in the Folkestone area is required.

Must be fluent in English and able to speak and understand the British accent.

Strong communication and listening skills.

Familiarity with UK geography, especially Folkestone.

Ability to work in rotating shifts.

Good multitasking and problem-solving abilities.

Punctual and responsible work ethic.

Benefits:

Competitive hourly pay (PKR 300–400 per hour).

Professional working environment.

Opportunity to work with a UK-based taxi company.

Location:

PWD, Rawalpindi (On-site position)

What We Offer:

Handsome Salary Package

Rotating Shifts

Annual Leaves

Increments

incentives

How to Apply:

Submit your resume along with details of your dispatching experience.