Customer Sales Representative
3 weeks ago
MT Communications, Pakistan
Are you a friendly and customer-focused individual with excellent communication skills? We are looking for enthusiastic Call Center Representatives to join our team and help us deliver top-notch service to our valued customers.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Assist customers with inquiries, concerns, and requests in a courteous manner.
- Provide accurate information and solutions to customer issues.
- Maintain detailed and accurate records of customer interactions.
- Follow company guidelines and protocols to resolve customer problems.
- Meet and exceed performance goals, including call quality and response time.
- Collaborate with team members and supervisors to improve processes.
- Stay up-to-date on product knowledge and company updates.
Why Join Us:
At MT Communications, we value our employees and offer a supportive and collaborative work environment. You'll have the opportunity to develop valuable customer service skills, work with a diverse team, and grow within the company. Join us in delivering exceptional service and making a positive impact on our customers.
Qualifications:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric attitude.
- Ability to work well in a fast-paced, team-oriented environment.
- Basic computer skills and familiarity with call center software a plus.
- Previous customer service or call center experience is a bonus.
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