Microsoft 365 Collaboration Specialist

3 weeks ago


Islamabad, Islamabad, Pakistan SOFTBUILDS Full time

Position: Microsoft 365 Collaboration Specialist

Location: Hybrid (must be based in Islamabad/Rawalpindi)

Availability: Immediate

Job Type: Consultancy / Contract

About the Role

We are seeking a Microsoft 365 Collaboration Specialist to set up and manage online collaboration platform using tools such as Teams, SharePoint, Outlook, and OneDrive. This role involves configuring the system, preparing user guides, conducting training sessions, and offering ongoing support. Additionally, you will create a simple dashboard to monitor projects and team progress.

Responsibilities

System Setup:

  • Install and configure Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive).
  • Ensure smooth integration with existing systems and other software.
  • Apply best practices for security and data protection.

Workspace and Dashboard Management:

  • Create cloud-based workspaces for remote and hybrid teams.
  • Develop dashboards in Teams and SharePoint for tracking projects and managing documents.
  • Use tools like Power BI or Microsoft Lists to monitor tasks and resources.

Documentation:

  • Prepare clear user manuals, quick-start guides, and operating procedures.
  • Maintain technical documents for future updates.

Training and Change Management:

  • Conduct live training sessions and produce tutorial videos.
  • Assist teams in adapting to the new system with a structured approach.

Support and Maintenance:

  • Provide technical support and resolve issues promptly.
  • Monitor system performance and suggest improvements.

Qualifications

  • Bachelor's or Master's degree in IT, Computer Science, or a related field.
  • Minimum of 5 years' experience with Microsoft 365 solutions
  • Proficient in using Teams, SharePoint, Outlook, and OneDrive.
  • Sound understanding of cybersecurity, access controls, and compliance.
  • Experience in user training and preparing technical documentation.
  • Excellent communication skills and fluency in English.

Preferred Skills

  • Relevant Microsoft 365 certifications (e.g., Enterprise Administrator Expert, Teams Administrator, SharePoint Administrator).
  • Experience with Power Platform tools such as Power BI and Microsoft Lists.
  • Knowledge of cloud security and data migration practices.
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