Etsy Store Manager

We are looking for an experienced Etsy Store Manager & Product Listing Specialist to take full responsibility for managing and growing our Etsy store.

The ideal candidate should have hands‑on experience with Etsy SEO, product listings, keyword research, customer service, order management, and overall Etsy store operations. You will be responsible for keeping the store organized, improving listing visibility, and helping increase traffic and sales.

Responsibilities

We are looking for an experienced Etsy Store Manager & Product Listing Specialist to take full responsibility for managing and growing our Etsy store.

The ideal candidate should have hands‑on experience with Etsy SEO, product listings, keyword research, customer service, order management, and overall Etsy store operations. You will be responsible for keeping the store organized, improving listing visibility, and helping increase traffic and sales.

Product Listings

• Create and publish new Etsy product listings.
• Write SEO-friendly product titles and descriptions.
• Research high-demand, relevant Etsy keywords.
• Create and optimize all 13 Etsy tags.
• Select appropriate categories, attributes, colors, materials, sizes, and variations.
• Upload and organize product photos/videos.
• Optimize existing listings to improve visibility and conversion.
• Research competitors and identify opportunities for new products.

Etsy currently recommends clear, buyer-friendly titles, accurate descriptions, relevant tags, and complete attributes to help listings appear in search.

Complete Etsy Store Management

• Manage the Etsy Shop Manager on a daily basis.
• Monitor orders and ensure they are processed correctly.
• Respond to customer messages professionally and quickly.
• Handle customer questions, customization requests, and order issues.
• Monitor reviews and customer satisfaction.
• Manage inventory and listing availability.
• Update pricing, variations, shipping profiles, and processing times.
• Maintain shop policies and shop information.
• Monitor Etsy notifications, warnings, and account health.
• Identify and resolve listing issues.

Etsy also provides tools for managing orders, listings, and buyer messages, so the person hired should be comfortable handling these areas independently.

Etsy SEO & Growth

The successful candidate will also be responsible for:

• Keyword research
• Competitor research
• Etsy search optimization
• Improving listing click-through rates
• Improving listing conversion rates
• Identifying low-competition/high-demand keywords
• Testing different titles, tags, descriptions, and images
• Monitoring Etsy Shop Stats
• Identifying best-selling products
• Identifying underperforming listingsRecommending new products
• Developing strategies to increase organic Etsy traffic

Product Research

You should be able to research products and identify opportunities based on:

• Search demand
• Competition
• Pricing
• Reviews
• Sales potential
• Trends
• Seasonal demand
• Competitor listings

Requirements

• 2+ years of hands‑on Etsy experience preferred
• Proven experience managing an Etsy store
• Strong understanding of Etsy SEO
• Excellent English writing skills
• Experience with keyword research
• Experience creating product titles, descriptions, and tags
• Experience with Etsy Shop Manager
• Strong attention to detail
• Good communication skillsAbility to work independently
• Ability to analyze store performance and make recommendations
• Experience with Canva or similar design software is a plus
• Experience with Photoshop is a plus
• Experience with Google Sheets/Excel is a plus