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JD- Director of IT & Information Security

Location: Remote (US only)

Job Summary

The Director of IT & Information Security is responsible for leading iCareManager's IT infrastructure, system administration, cloud strategy, and information security operations. This role ensures the confidentiality, integrity, and availability of company systems and data while maintaining compliance with regulatory requirements. The ideal candidate will have deep expertise in Azure cloud administration, cybersecurity best practices, risk management, and regulatory compliance (SOC2, HIPAA, NIST, etc.). As a strategic leader this role will oversee IT operations, security initiatives, risk management, compliance efforts, cloud infrastructure, industry standards, and system reliability while fostering a security-first culture throughout the organization. This role also involves team leadership, budget management, strategic planning, and driving digital transformation across IT and security operations.

Key ResponsibilitiesInformation Security

• Develop and enforce security policies, ensuring compliance with SOC2, GDPR, HIPAA, NIST, and ISO 27001.
• Implement security controls and risk mitigation strategies to protect against cyber threats.
• Act as a trusted security advisor, effectively communicating the organization's security strategy, risk management approach, and cloud architecture to build confidence and foster strong relationships.
• Oversee and conduct security assessments, penetration testing, and vulnerability management.
• Oversee incident response, forensic analysis, and remediation efforts.
• Lead internal and external security and IT compliance audits.
• Monitor cybersecurity threats and proactively implement defense mechanisms.
• Promote a security-first culture with awareness programs, training, and phishing simulations.
• Conduct ongoing risk assessments and ensure mitigation plans for security and IT operations.
• Enforce access control policies and least-privilege principles.
• Establish and maintain third-party risk management programs.
• Represent the company in customer, partner, and regulatory meetings to address security concerns, articulate compliance with international standards and ensure alignment with their security and infrastructure requirements.
• Implement automated security testing and vulnerability scanning in development workflows.
• Collaborate with engineering teams to integrate security best practices into software development lifecycles.
• Implement and maintain security monitoring tools for real-time threat detection.
• Establish automated alerting mechanisms and incident response strategies.
• Conduct root cause analysis post-incident to enhance security resilience.
• Evaluate security practices of vendors and third-party partners.
• Monitor and manage cybersecurity risks associated with third-party relationships.
• Establish an information security governance framework, ensuring policies, procedures, and controls are in place.
• Provide regular reports on security posture, incidents, and compliance status to executive leadership.

AI Integration & Cybersecurity Leadership

• Leading the integration of AI-powered tools to enhance the company's cybersecurity posture such as utilizing AI for thread detection, network monitoring, task automation, incident response, and security patching in order to improve efficiency and reduce human error.
• Establishing policies for the ethical and secure use of AI technologies, ensuring compliance with data privacy regulations like HIPAA, GDPR, and creating a framework for AI governance. The goal is to maximize the benefits of AI while mitigating risks associated with data security.
• Employ AI to monitor and optimize the performance of iCareManager's applications and services, ensuring high availability and a seamless user experience.
• Knowledge of ethical considerations in AI, including data bias, transparency, and accountability.
• Experience with Securing AI deployments in cloud environments, particularly with platforms like AWS, Azure, or Google Cloud.
• The ability to lead a team in adopting new technologies and to effectively communicate the value and risks of AI to both technical and non-technical stakeholders.
• Develop and execute a comprehensive cloud infrastructure strategy, ensuring scalability, security, performance, and cost efficiency.
• Collaborate with architects and technical leads to design and implement scalable cloud solutions on Azure.
• Implement infrastructure as code (IaC) principles and tools (e.g., Terraform, CloudFormation) for automation.
• Optimize cloud infrastructure for high performance and availability, ensuring minimal downtime.
• Implement security best practices, including access controls, encryption, and vulnerability management.
• Monitor and optimize cloud resource utilization for cost efficiency.
• Oversee cloud operations, troubleshooting, and incident response to ensure reliable service delivery.
• Design disaster recovery and business continuity plans for cloud infrastructure.
• Foster collaboration with development, security, and operations teams to align cloud initiatives with business objectives.
• Manage vendor relationships, contracts, and SLAs related to cloud services.
• Lead and mentor a team of cloud professionals, ensuring skill development and high performance.
• Ensure smooth release management process with DevOps & automation tools, including CI/CD pipelines, Azure DevOps, and scripting (PowerShell/Bash).
• Build and mentor a high-performing IT, security, and system administration team.
• Foster a culture of innovation, accountability, and continuous improvement.
• Conduct performance evaluations, identify skill gaps, and provide professional development opportunities.
• Collaborate with other departments to align IT and security initiatives with business objectives.

Qualifications & Skills

• Education: Bachelor's or Master's degree in Cybersecurity, Information Technology, or a related field.
• Experience: 10+ years in IT infrastructure, cybersecurity, or system administration leadership, with at least 5 years in a seniormanagement role.
• Certifications (Preferred): CISSP, CISM, CEH, CISA, AWS Security Specialty, or equivalent.
• Technical Expertise: Strong knowledge of IT security frameworks, cloud security, system administration, risk management, and compliance.Leadership & Collaboration: Proven ability to lead cross-functional teams and collaborate with technical and non-technical stakeholders.
• Problem-Solving: Strong analytical and critical-thinking skills for identifying and mitigating security and IT risks.
• Communication: Excellent written and verbal communication skills for policy documentation, reporting, and training.
• Strategic Thinking: Ability to develop long-term IT, security, and cloud strategies aligned with business goals.
• Budgeting & Resource Management: Experience in managing IT budgets and resource allocation efficiently.
• 401(k) Retirement Plan
• Medical Insurance
• Paid Vacation and PTO
• Opportunities for Professional Development and Career Growth

Job Type: Full-time

• At iCareManager, we strive to build an inclusive environment where all team members can thrive. Join us in delivering innovative solutions that transform the healthcare industry.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesSoftware Development

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