French Speaker

7 days ago


Lahore, Punjab, Pakistan ibexl Full time
Job Overview

Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for incredible French Speakers with phenomenal speaking skills who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into play.

Job Description
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification
  • O/A Level / Intermediate or above
  • Excellent communication skills in French & English Language
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Perks & Benefits

Medical Insurance

Permanent Employment Status

Provident Fund

Internal Job Opportunities

Annual Leaves

Leaves Encashment

Referral Bonus

Company Pick & Drop
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  • French Speaker

    4 weeks ago


    Lahore, Punjab, Pakistan ibex Full time

    Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for incredible French Speakers with phenomenal speaking skills who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance -...