Looking for Desktop Support Engineer at Taunsa, Punjab

4 days ago


Dera Ghazi Khan, Punjab, Pakistan PC Solutions Pvt Ltd Full time

JD:

Desired Competencies (Technical/Behavioral Competency)

Must-Have :

  1. Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications (e.g., MS Office, Outlook, O365, etc.)
  2. Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, printers, mobile devices, scanners, etc.
  3. Maintain inventory of spares and IT Assets at CUSTOMER location
  4. Perform general preventative maintenance tasks on devices and software
  5. Basic network knowledge & troubleshooting
  6. Good understanding of AV, AD, DNS, DHCP, Wireless, Backup/Restore and Patching
  7. Accurately record, update, and document requests using the IT service desk system
  8. Coordinate with Central IT for all compliance-related tasks
  9. Flexible to work in shifts and remote locations
  10. Excellent verbal communication skills
  11. Fluency in English

Good-to-Have :

  1. Support for MAC OS
  2. Audio & Video Support and troubleshooting
  3. VC & Board Room Support
  4. Basic knowledge of ticketing tools, Cloud, VPN

Job Type: Full-time

Salary: Up to ₹40,000.00 per month

Schedule:

Ability to commute/relocate:

  1. Taunsa, Taunsa – 144533, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

  1. IT: 2 years (Preferred)
  2. Total work: 2 years (Preferred)

Expected Start Date: 01/09/2022

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