Cloud Support Engineer

1 day ago


Hyderabad City Taluka, Pakistan Oracle - Egypt Full time

Job Description

As part of the Network Team within Oracle's Cloud infrastructure organization, you and your team will be responsible for supporting reliable and secure connectivity solutions for customers. You will be supporting our OCI customers on networking that enable customers in developing, selling, and delivering Oracle products worldwide.

Overview: The Oracle Cloud Infrastructure team is building a new technology organization. This new entity is being constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with a laser focus on excellence.

Oracle's extensive enterprise customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle is in the early stages to provide highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base.

We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best-in-class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization.

Responsibilities:

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