
Hospitality
7 days ago
Location: Changi
Posting Date: 24/09/2024
The Job
You are responsible to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers.
Requirements
- Meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
- Handle VIP arrivals
- Manages security issues and any matters concerning guests' conduct in rooms or public areas.
- Assists in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations
- Gather feedback and analyses market/industry trends and potential customers to suggest.
- Supervises and guides the front office team and coordinates the team's work schedules.
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