System Administrator

3 weeks ago

Lahore, Punjab, Pakistan Zameen Full time

Job Summary:

Zameen.com is looking to recruit a skilled professional for its 'System Administrator' post.

The candidate selected for this position will be responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners. Furthermore, they will be tasked with monitoring and maintaining computer systems and networks, responding in a timely manner to service issues and requests, and talking to clients and computer users to determine the nature of any problems they encounter.

Job Responsibilities:

  • Server Management: Install, configure, and manage physical and virtual servers (Windows/Linux).
  • Directory Services & Networking: Maintain Active Directory, DNS, DHCP, and Group Policies. Monitor system performance, uptime, and resource usage. Manage firewalls, routers, switches, and VPNs.
  • Google Workspace Administration: Manage G Suite user accounts, groups, and organizational units. Enforce security policies (2FA, mobile management, etc.). Administer Gmail, Google Drive, Calendar, Meet, and other core services. Handle support queries, migrations, and integrations with third-party tools.
  • VoIP System Administration: Configure and manage VoIP systems (UCM, 3CX, Asterisk, FreePBX, etc.). Set up SIP extensions, IVRs, call routing, voicemail, and ring groups. Monitor call quality and troubleshoot issues. Maintain gateways, IP phones, and softphones.
  • Security & Compliance: Ensure endpoint and server protection through antivirus and patching. Enforce least-privilege access policies. Perform regular backups for files, emails, and VoIP. Monitor for vulnerabilities and policy violations.
  • User Support (L2/L3): Respond to escalated tickets related to G Suite, VoIP, printers, and OS issues. Train users on secure system usage. Support laptop/desktop provisioning and imaging.
  • Documentation & Reporting: Maintain system configuration, VoIP maps, and G Suite policies. Document incidents, changes, and maintenance. Provide weekly/monthly performance reports.
  • Automation (Optional): Use PowerShell, Bash, or APIs for automation, including user provisioning, backups, and system health checks.

Job Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • 2–5 years of experience in system/network administration.
  • Hands-on expertise in Google Workspace and VoIP systems (UCM, 3CX, Asterisk, etc.).
  • Strong knowledge of Windows/Linux servers, AD, and networking protocols.
  • Preferred Certifications: Google Workspace Admin, MCSA/MCSE, CompTIA Network+, VoIP-related certifications (3CX, FreePBX).
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