IT & Digital Transformation Manager

5 days ago

Siālkot, Punjab, Pakistan HRBS Global Full time

We are hiring for one of our clients in Sialkot, Pakistan from the manufacturing industry. Below, we brief the job details for the role.

RESPONSIBILITIES:

  • Process Optimization and Automation: Streamline business processes using technology. Interacts with relevant departments (especially Logistics, HR and programmes) to define requirements.
    • Support departments to identify an appropriate digital solution and implement it. Ensures alignment of

platforms/websites with the Digital Transformation and IT policies.

  • Digital Platform Management: Oversee SharePoint-based intranet, Office 365- and Jira

based collaboration tools, and user experience.

  • Data-Driven Decision-Making: Leverage data for insights. Ensure constant system monitoring, raise

alerts on any new vulnerabilities and propose solutions; ensure constant technological monitoring

and perform active search of innovative solutions and service providers.

  • Security and Compliance: Ensure data security and compliance. Develop a culture of IT security

across all departments and field missions.

  • Training and Support: Facilitate adoption of new digital workflows. Ensure new ways of working are

communicated and training of SSGs teams.

Design training materials, tutorials & user manuals for all IT solutions and systems.

QUALIFICATIONS:

Education:

Bachelor's degree in information technology, Computer Science, or a related field.

Experience:

At least 3 years of experience in IT management or data management or application administration or digital transformation or process improvement.

Skills:

·IT background and at least 3-year experience in the Microsoft environment.

·Microsoft Technology Expert: Windows 10&11, Azure Cloud & Microsoft 365, AD, GPO, DC,

·SharePoint Online, Exchange Online, PowerShell, Power Platform; Relevant certifications such

·as MS-102, MD-102, PL-300, AZ-104 and SC-300 are an advantage

·Knowledge of systems administration: Synology NAS, Meraki switches and firewalls.

·Knowledge of system monitoring tools: Microsoft Defender and Intune.

·Network knowledge: LAN / WLAN / switching / routing / firewall management

·Proficiency in Jira administration. Relevant certifications such as ACP-420 and ACP-520 are an advantage.

·Proficiency in digital workplace tools

·Strong communication and change management skills

·Analytical mindset for data-driven decision-making

·Strong communication and collaboration abilities

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