Assistant Manager People Services

About Us

Karandaaz Pakistan (KRN) is a not-for-profit organization, based out of Islamabad, registered with the Securities and Exchange Commission of Pakistan under Section 42 of the Companies Act 2017. The entity has been seeded by Enterprise and Asset Growth Programme of UK's Foreign, Commonwealth & Development Office (FCDO) and our digital finance initiatives are being funded by the Gates Foundation.

KRN is guided by the vision of Investing for Shared Prosperity, and driven by the mission to enhance capabilities of the financial and digital ecosystem through investments, innovations, and strategic partnerships for inclusive, green and sustainable growth.

Position Summary

The Assistant Manager (AM) People Services will play a key role in managing HR data, analytics, and financial calculations, ensuring accurate reporting and analysis to support decision-making. The incumbent will also oversee annual budgeting for the People Services function, compensation structures, and cost analysis while ensuring compliance with policies and labour laws.

Job Responsibilities

Data & Analytics

• Collaborate with the Finance team to ensure the preparation and management of the annual HR budget, ensuring accuracy in financial forecasting, cost-benefit analysis, and resource allocation.
• Ensure precise tracking and reporting of employee costs, including salaries, benefits, and other HR-related expenses.
• Support payroll processing, compensation structuring, and benefits administration in collaboration.
• Monitor and report key People metrics, including headcount, turnover, engagement, and cost analysis.
• Provide analytical support for workforce planning, recruitment strategies, and resource allocation to optimize organizational efficiency.

HR Business Partnering

• Partner with department heads to align the KRN Talent Strategy with business objectives, providing insights on workforce planning, engagement, and retention.
• Ensure smooth execution of HR operations, including maintaining employee records, managing probations and agreements and ensuring compliance with labour laws.
• Assist in managing the performance management cycle, including goal-setting, mid-year reviews, and annual evaluations.
• Drive employee engagement initiatives by implementing policies that enhance workplace culture and productivity.
• Manage the employee separation process, ensuring compliance with exit formalities, conducting separation interviews, and analyzing trends for retention strategies.

HR Operations & Compliance

• Manage and maintain staff databases, ensuring timely reporting and accessibility of critical HR data.
• Support revisions and updates to HR policies and procedures to align with best practices and business needs.
• Assist in facilitating internal and external HR audits, ensuring readiness and compliance.
• Lead the transition and adoption of new HR technologies and systems implementations.
• Ensure compliance with employment laws, company policies, and best practices in HR operations.
• Perform other duties as required for the smooth functioning of the department and the organization as a whole.

Eligibility

Education & Experience

• Bachelor's/Master's degree or equivalent in Human Resources Management or Business Administration. A specialized qualification in HR or data analytics will have an added competitive advantage.
• 4-6 years of relevant experience in HR operations, analytics, or business partnering, with demonstrated growth in responsibilities.

Knowledge, Skills and Abilities

• Understanding of a lean and non-profit organization.
• Knowledge of the employment laws of Pakistan and compliance requirements.
• Strong proficiency in HRIS, Google Suite, and MS Office, particularly Excel.
• Demonstrated ability to work with HR data, budgets, and financial forecasting.
• Excellent verbal and written communication skills.
• High attention to detail and ability to handle confidential information with discretion.
• Strong problem-solving skills with a data-driven approach to decision-making.
• Ability to take initiative, work independently, and drive process improvements.

Culture and Values at Karandaaz

Karandaaz culture is guided by our values of Integrity, Diversity, Entrepreneurship, Appreciation and Learning Acumen (IDEAL). These values shape our choices on what we do and the approach we take towards it. We also believe that we are all responsible for creating a great place to work and are constantly looking to hire individuals who bring the same level of passion and commitment to the purpose of the organization.

If you believe in the Karandaaz vision and values and feel excited about the work we are offering, please send us your application for this position.

Applications close at 3pm on Friday, 20th June 2025.

Karandaaz is an equal opportunity employer and encourages applications by all population groups