Account Lead, Marketplace

We\'re building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

Darkroom's Account Lead will be responsible for developing and executing go-to-market strategies for our brand clients as well as implementing our core strategies to drive growth. This role requires excellent communication skills, full professional fluency in English, and the ability to clearly convey technical insights to clients in a way that informs and inspires decision-making. You will work cross-functionally with our growth and strategy teams.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Mexico, Brazil, Portugal, Spain or Pakistan.

• Define and execute the overarching brand strategy, including channel selection, product positioning, channel mix, pricing approach, and go-to-market planning.
• Collaborate with the Director of Marketplaces to ensure catalog accuracy and product / pricing consistency across Amazon, maintaining high standards of data quality and compliance.
• Build and maintain strong client relationships through regular, strategic communication; manage and deliver against the client agenda with clarity and accountability.
• Lead sales forecasting, inventory planning, and replenishment processes to meet revenue and operational targets.
• Partner with the Advertising Manager to set and track ACOS/TACOS targets, ensuring advertising efficiency aligns with broader business objectives.
• Present data-driven insights and performance updates in both verbal and written formats, ensuring transparency and alignment with client goals.

• You must have a minimum 3–4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and E-commerce marketplaces
• Must have 1–2 years client-facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders.
• Experience with digital assets, A+/EBC content, SEO, Copywriting and Parent/Child Variations
• Experience with Amazon required, experience with Walmart.com is a plus
• Strong understanding of eCommerce Metrics and use of data
• Experience building processes and reporting that allow your efforts to impact brands at scale
• Exceptional communication and interpersonal skills, with full fluency in English.
• Ability to interpret technical data, translate findings into actionable insights, and communicate them clearly to both internal teams and clients.
• Entrepreneurial, self starter seeking to grow our clients\' business and drive positive results

We\'re building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy.
• Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona
• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.