Cybersecurity Technology Operations Engineer/Consultant Specialist

3 weeks ago

Hyderabad City Taluka, Pakistan HSBC Full time
Job Opportunity: Consultant Specialist at HSBC

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as a Consultant Specialist.

Key Responsibilities:
  • Support technical operations for critical cybersecurity technologies as a Security Engineer.
  • Administer and support cybersecurity tools across Endpoint security, Data Security, Network security, Application Security, and SIEM/SOAR.
  • Analyze, investigate, and remediate cybersecurity incidents in operational environments.
  • Automate operational tasks using programming languages such as Perl, Python, PHP, Bash, or PowerShell.
  • Set up monitoring and event management for cybersecurity products to ensure availability, reliability, and performance.
  • Perform installation, upgrades, maintenance, and hygiene of cybersecurity applications.
  • Operate in accordance with ITIL processes including Change Management, Incident Management, and Problem Management.
  • Lead product support transitions on technical and process fronts.
  • Identify operational gaps and implement continual service improvements.
  • Develop and maintain a knowledge base of tools and establish/enhance Standard Operating Procedures (SOPs).
  • Work independently and collaboratively with Cyber Security and other Lines of Business.
  • Develop operational metrics such as change success rate, tool uptime, and incident ticket volume.
  • This role requires weekend support on a rotational basis.
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