Inbound Call Center Representative

9 hours ago


Rawalpindi Cantonment, Pakistan UK Based Company Full time

Job description

Role Description

This is a full-time on-site role for a CSR in an Inbound Call Center at a UK Based Taxi/Cab Company located in Rawalpindi. The CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer service experience through effective communication and problem-solving.

Qualifications
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to prioritize and manage multiple tasks efficiently
  • Problem-solving and conflict resolution abilities
  • Experience in a similar role is preferred
  • Fluency in English and Urdu languages
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