Business Analyst

3 weeks ago

Islamabad, Islamabad, Pakistan Global Rescue Full time

Join to apply for the Business Analyst role at Global Rescue.

Brief Description
Global Rescue is the world's leading membership organization providing integrated travel risk management services, including medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004, Global Rescue's unique operational model offers best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.

Culture
Global Rescue isn't your average place to work. Our passionate, mission-driven professionals are pioneers in travel risk and crisis management. Our mission is to protect and save lives. We operate on a global scale with a high-performance, collaborative, and mission-focused culture. We value a "get it done" mentality where no job is too big or small.

Role Overview
We are seeking a Business Analyst for our Islamabad office. This mid-level role requires strong analytical, product management, and communication skills, with experience in business process documentation, design, and analysis to ensure client and customer satisfaction.

Responsibilities

  • Engage with stakeholders to understand and document business objectives, processes, and requirements.
  • Maintain understanding of customer needs through communication and facilitate project meetings and presentations.
  • Develop and manage project documentation, including issue logs, meeting minutes, and project summaries.
  • Analyze information from multiple sources to identify inefficiencies and reconcile conflicts.
  • Translate information into clear business requirements, functional specifications, and other documentation like use cases and diagrams.
  • Ensure system requirements align with business needs and support system integration.
  • Support development and testing by working with developers and testers to meet quality standards.
  • Facilitate, train, and present deliverables to stakeholders.

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field (preferred).
  • 4-6 years of experience in business process documentation, design, and analysis.
  • Ability to handle multiple tasks, prioritize, and meet deadlines.
  • Understanding of the software development lifecycle.
  • Strong analytical and product management skills, with ability to interpret needs into application requirements.
  • Experience working with users, offshore teams, and developers to define solutions.
  • Experience with UML modeling, use case development, and wireframes.
  • Ability to understand IT projects and communicate concepts effectively to both IT and non-IT audiences.
  • Ability to draw system and application architecture diagrams.
  • Excellent written and verbal communication skills in English.
  • Effective interaction with various organizational levels.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology

Note: This job posting is active and not expired.

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