Teacher

1 week ago


Islamabad, Islamabad, Pakistan FailureGG Full time

2 days ago Be among the first 25 applicants

Direct message the job poster from FailureGG

#Game Recharge #Esports #EsportsProduction #World No 1 PUBG Mobile Team Owner God of Paid Advertising

Company Description

FailureGG is the world's best place to purchase gift cards, in-game top-ups, and CD keys. We specialize in #Web3, #Cryptopayments, and offer our products at wholesale prices. Our goal is to provide our customers with seamless and efficient transactions for all their digital goods. Join us in promoting innovative solutions in the digital marketplace.

Role Description

This is a full-time on-site role for a Customer Service Representative, located in Islamabad. The Customer Service Representative will be responsible for addressing customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include handling customer communications via various channels, resolving issues promptly, tracking customer interactions, and collaborating with other team members to improve service quality.

Qualifications

  • Customer Service and Customer Support skills
  • Experience in Customer Satisfaction and Customer Experience
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment
  • Ability to adapt and respond to different customer personalities and situations
  • Proficiency in using customer service software and tools
  • Experience in the digital goods industry is a plus
  • Bachelor's degree or equivalent experience in a related field
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Education and Training
Industries
  • Computer Games
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