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1 day ago
Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you aim for a top-tier career or a new exciting direction, HSBC offers opportunities, support, and rewards to help you go further.
HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our goal is to be where the growth is, enabling businesses to thrive, economies to prosper, and helping individuals fulfill their hopes and ambitions.
Role OverviewWe are currently seeking an experienced professional to join our team as a Consultant Specialist.
Key Responsibilities- Capture, analyze, and document HR business processes using formal analysis techniques.
- Create high-quality user stories for the product backlog through close collaboration with HR product owners and ServiceNow developers.
- Lead the design of solutions to address business requirements.
- Produce technical documentation and supporting content, including training materials, user guides, and configuration workbooks.
- Support the delivery of ServiceNow-based solutions, utilizing out-of-the-box configuration and code frameworks such as system configuration, rules, and workflows.
- Test configurations and code to ensure they meet requirements and quality standards.
- Align with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls.
- Identify continuous improvement opportunities, such as error detection and performance enhancements.
- Ensure compliance with HSBC standards, governance, and documentation requirements.
- Participate actively in the ServiceNow Agile Delivery Pod, including resolving system defects, delivering service requests, developing changes, managing upgrades/patching, and proactively monitoring system health and performance.
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Hyderabad City Taluka, Pakistan HSBC Full timeSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...
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