Buyer Lifecycle Manager

2 weeks ago


Karachi, Sindh, Pakistan Daraz Full time

Direct message the job poster from Daraz

Project Trainee - Human Resources @ Daraz | Bachelor of Business Administration

About Daraz

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com

Key Responsibilities:

  1. Buyer Journey Optimization: Design and implement strategies to optimize the buyer lifecycle, from acquisition through retention and advocacy.
  2. Cohort Analysis & Segmentation: Perform cohort analysis to identify trends and segment opportunities, and apply insights to refine lifecycle strategies and improve buyer engagement.
  3. Buyer Engagement & Retention: Lead initiatives to improve buyer satisfaction, retention, and engagement at each lifecycle stage.
  4. Collaboration with Cross-Functional Teams: Work with Operations, Commercial, and Customer Service teams to ensure alignment of strategies and an integrated approach to enhancing the buyer experience.
  5. Lifecycle Campaign Management: Develop and manage campaigns targeting specific stages in the buyer journey, ensuring they are personalized and optimized for retention and advocacy.
  6. Performance Monitoring: Track key performance indicators (KPIs) related to buyer behavior, retention, lifetime value, and campaign effectiveness.
  7. Customer Feedback & Continuous Improvement: Collect and act on buyer feedback to refine lifecycle strategies and ensure the company remains responsive to customer needs and behaviors.

Qualifications:

  1. Bachelor's degree in Business, Marketing, Economics, Data Science, or a related field.
  2. 2-3 years of experience in Buyer Lifecycle Management, Customer Experience, or a similar role.
  3. Proficiency in CRM tools and data analysis tools (Excel, SQL, Power BI, Tableau).
  4. Strong experience in cohort analysis and customer segmentation techniques.
  5. Proven ability to develop and execute lifecycle campaigns that enhance engagement and retention.
  6. Excellent communication skills and the ability to collaborate with cross-functional teams.
  7. Strong problem-solving skills and an analytical mindset.
  8. Detail-oriented, with a focus on continuous improvement and data-driven decision making.

What we offer:

  1. International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.
  2. A platform to learn from Alibaba's world-leading ecosystem.
  3. Rigorous training and exposure in team management, leadership, business analytics, and operations.
  4. An opportunity to train the next generation of business leaders in the 'tech' industry.
  5. Competitive salary and incentive package.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Advertising, Strategy/Planning, and Management

Industries

IT Services and IT Consulting and Marketing Services

#J-18808-Ljbffr
  • Media Buyer

    4 weeks ago


    Karachi, Sindh, Pakistan Mint Source Full time

    4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Mint SourceCo-Founder @ Mint Source | Simplifying Hiring Needs | Unicorn HunterJob Title: Media BuyerLocation: RemoteEmployment Type: Full-timeWorking Hours: PST (Pacific Standard Time)Mint Source is a remote-first...

  • Buyer, Purchasing

    2 days ago


    Karachi, Sindh, Pakistan Aga Khan University Full time

    Join to apply for the Buyer, Purchasing role at Aga Khan UniversityJoin to apply for the Buyer, Purchasing role at Aga Khan UniversityDirect message the job poster from Aga Khan UniversityIntroduction to the Aga Khan University:Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching...

  • Junior Buyer

    3 weeks ago


    Karachi, Sindh, Pakistan HR WAYS Full time

    About the job Junior BuyerThe company we are looking for specializes in products for retail stores, wholesale, and distribution partners.Key Responsibilities:Purchase Order Management:Generate and manage Purchase Orders (P.O.s), ensuring they align with inventory needs and sales forecasts.Suggest changes to order quantities based on current stock levels and...

  • Category Buyer

    3 weeks ago


    Karachi, Sindh, Pakistan Daraz Full time

    Join to apply for the Category Buyer role at DarazJoin to apply for the Category Buyer role at DarazFounded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region...


  • Karachi, Sindh, Pakistan Aga Khan University Full time

    Buyer (Inventory Management), PurchasingEntity: Aga Khan UniversityLocation: KarachiIntroduction to the Aga Khan University:Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development...


  • Karachi, Sindh, Pakistan Reckitt Benckiser LLC Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Senior Buyer Raw Materials and EMOWe are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team...

  • Logistics Manager

    5 hours ago


    Karachi, Sindh, Pakistan Firoz International Full time

    We represent one of the largest discount retailers of Europe and are looking for a LOGISTICS MANAGER with the following qualifications:Min University GraduateExcellent communication skills and command over MS OfficeKnowledge of export documentationMinimum experience of 5 years with a logistics company, preferably freight forwarderAge between 30-40...


  • Karachi, Sindh, Pakistan cMela Pakistan Full time

    Sell online catalogue management product to importers, exporters, indenters, wholesalers in the electronics, computers, apparel and sports goods markets.Job SpecificationMerchandiser or Sales experience in selling equipment or high value products.Strong communication skills in English required.Very energetic.Karachi & Lahore Only Information Technology and...


  • Karachi, Sindh, Pakistan Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...


  • Karachi, Sindh, Pakistan Zameen Full time

    Zameen.com is looking to hire a skilled professional for its 'Associate & Assistant Manager Business Development' post.The applicant selected for this opening will be tasked with selling project property units, paying client visitations, giving demonstrations, carrying out site visits, and closing deals.Further, he (or she) will be responsible for...