Head of Salesforce Operations

11 hours ago


Lahore, Punjab, Pakistan Tkxel LLC Full time
Tkxel LLC Job Description

We are seeking an experienced Salesforce professional to lead our salesforce efforts. The ideal candidate will have a strong understanding of Salesforce platform capabilities, Agile methodologies, and excellent communication skills.

Key Responsibilities:
  • Develop and execute a comprehensive Salesforce strategy to meet business goals and improve customer relationship management.
  • Lead the Salesforce team, including developers, administrators, and analysts, to ensure timely and high-quality project delivery.
  • Oversee end-to-end Salesforce implementation, integration, and optimization across business units.
Requirements:
  • Strong knowledge of Salesforce platform capabilities, design patterns, limitations, and best practices.
  • Familiarity with Agile or Scrum methodologies for project management.
  • Strong problem-solving and decision-making skills.
  • In-depth functional knowledge of Salesforce modules like Sales Cloud, Service Cloud, Marketing Cloud, and AppExchange.
  • Strong understanding of CRM principles and business process automation.
  • Excellent communication skills, able to interact with both technical and non-technical stakeholders.

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