
NorthBay Solutions Engineer
7 days ago
Requirements
To succeed in this role, you will need to possess a combination of technical expertise, problem-solving skills, and customer service orientation. The following qualifications are essential:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 1-3 years of experience in cloud engineering, specifically with AWS services (e.g., EC2, S3, RDS, VPC, Lambda)
- AWS Cloud Practitioner, AWS Certified Solutions Architect Associate, or equivalent. AWS certification is highly preferred
- Experience in providing L1 technical support, with excellent problem-solving and communication skills
- Familiarity with cloud monitoring tools (e.g., AWS CloudWatch, CloudTrail) and incident management systems
- Understanding of cloud security best practices and compliance frameworks
- Ability to work independently and as part of a team, with a strong sense of responsibility and initiative
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users
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