Client Advocacy Specialist

3 hours ago


Lahore, Punjab, Pakistan Top Spot Full time
Client Relationship Manager Position at Top Spot

In this critical role, you will develop and maintain robust relationships with our clients, fostering trust and satisfaction. Key responsibilities include managing client interactions, resolving issues, and updating management on client satisfaction levels.

Primary Responsibilities:
  • Manage and respond to client inquiries and concerns
  • Assess and resolve complex issues by escalating them to the appropriate team or manager
  • Keep accurate records of client interactions and communications
  • Collaborate with internal teams to achieve seamless issue resolution
Essential Requirements:
  • Experience in customer-facing roles or similar positions
  • Outstanding communication and interpersonal skills
  • Ability to prioritize tasks and manage time effectively
  • Proficiency in standard software applications, including Microsoft Office
  • Strong analytical and problem-solving skills


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