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Senior Service Account Lead
2 weeks ago
Key Responsibilities:
- To manage customer interface with respect to Service Delivery and Service Sales.
- Manage Warranty and Service Contracts, monitor delivery performance and provide feedback.
- Set business objectives, devise strategies and develop long-term relationships.
- Work closely with cross-functional teams for smooth execution of business.
Job Specification
- At least 4 years of experience from Customer Services/Service Sales within the Telecom industry.
- Customer Relation Management skills.
- Contract management skills.
- Good communication and people management skills.
- Strong service solution selling skills.
Industry Insights
- Good general knowledge of products and systems.
- Business situation of the appointed customer's network.
- Local telecommunication market and Huawei service portfolio.
