Branch Head Operations

3 days ago


Lahore, Punjab, Pakistan SKP Group Full time
Job Description
We are seeking a highly motivated and experienced Operations Manager to join our team in Lahore, Pakistan. The successful candidate will be responsible for leading our team, creating and maintaining an effective branch organization chart, preparing and executing business plans, and monitoring key departmental productivity indicators.

About Our Team
We are a dynamic and forward-thinking organization, dedicated to delivering excellent results in diverse industries and economic sectors. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.

Main Responsibilities
The successful candidate will be responsible for:
  • Creating and maintaining a flexible and growth-oriented branch organization chart.
  • Preparing and executing business plans, and monitoring key departmental productivity indicators.
  • Assisting the management team in mapping and understanding their department process flow to identify areas of improved efficiency and offer better cycle times and service while controlling costs.
  • Ensuring that all customer standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Requirements
The ideal candidate should have:
  • 4+ years of industry-specific qualification (country-specific).
  • Strong market and product knowledge.
  • Effective negotiation skills.
  • Good communication and interpersonal skills.


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