
Night Shift Service Representative
6 days ago
Call Centre Operations Specialist
- This is an exciting opportunity for a Call Centre Operations Specialist to join our remote team.
- The successful candidate will have experience in customer service, be able to work independently, and have strong problem-solving skills.
Job Description
- Answering and responding to customer inquiries and complaints via calls and emails during the night shift.
- Providing excellent customer service by actively listening to customers and offering prompt and accurate solutions.
- Demonstrating exceptional communication skills to effectively interact with customers and team members.
- Coordinating routes and schedules for drivers to ensure timely delivery and pickup of shipments.
Required Qualifications and Skills
- Knowledge of trucking regulations and laws.
- Familiarity with transportation management software.
- Excellent communication and problem-solving skills.
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