Night Shift Service Representative

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Call Centre Operations Specialist

  • This is an exciting opportunity for a Call Centre Operations Specialist to join our remote team.
  • The successful candidate will have experience in customer service, be able to work independently, and have strong problem-solving skills.

Job Description

  1. Answering and responding to customer inquiries and complaints via calls and emails during the night shift.
  2. Providing excellent customer service by actively listening to customers and offering prompt and accurate solutions.
  3. Demonstrating exceptional communication skills to effectively interact with customers and team members.
  4. Coordinating routes and schedules for drivers to ensure timely delivery and pickup of shipments.

Required Qualifications and Skills

  • Knowledge of trucking regulations and laws.
  • Familiarity with transportation management software.
  • Excellent communication and problem-solving skills.


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