Experienced Retail Sales Manager

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Role:

We are seeking an experienced retail sales manager to oversee showroom operations and drive sales growth.

  1. Key Responsibilities:
  • Drive sales growth by ensuring customer satisfaction and quality product delivery.
  • Foster a positive showroom environment through regular tours, staff interactions, and prompt issue resolution.
  • Maximize profitability and meet sales targets by analyzing sales figures, forecasting trends, and implementing effective strategies.
  • Develop and execute promotional materials and displays to enhance customer engagement.
  • Maintain excellent customer relationships, identifying opportunities for retention and new business development.
  • Implement initiatives to improve the business, such as revising opening hours and collaborating with stakeholders to ensure competitiveness in the local market.
  • Address customer inquiries and concerns, taking appropriate actions to resolve issues.
  • Oversee pricing and stock control, ensuring efficient inventory management.
  • Monitor and maintain statistical and financial records, providing valuable insights for decision-making.
  • Pursue special projects as required by senior management, driving business growth and improvement.
  • Collaborate with HR & Admin to address staffing issues, including interviewing, performance reviews, training, and development.
  • Ensure adherence to quality, customer service, and health and safety standards.
  • Organize engaging promotions, displays, and events to attract customers and drive sales.
  • Stay informed about market trends in the retail industry, understanding customer needs and competitor activity.
  • Lead and motivate a team to achieve sales growth, efficiency, and excellence.
  • Exercise overall responsibility for showroom operations, including general management, cleanliness, repair/maintenance, and task assignment.

Requirements:

  • Bachelor's degree from a recognized university in management sciences, with preference given to master's degree holders.
  • Minimum 3-5 years of experience in handling retail outlets or showrooms, with expertise in showroom sales.
  • Pleasant and confident personality, excellent communication, organizational, IT, and presentation skills.
  • Ability to handle client demands and customer complaints efficiently.

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