Branch Operations Specialist

A Banking Services Manager oversees branch operations, ensuring adherence to bank policies and regulatory requirements. They lead and supervise branch staff, maintain a customer-focused environment, and handle customer complaints.

This position is responsible for managing the day-to-day activities of the branch, including supervising staff, handling customer transactions, and maintaining accurate records.

Key Responsibilities:

• Supervise and train branch staff to ensure they are meeting their job responsibilities and adhering to bank policies.
• Manage customer relationships and resolve any issues that may arise.
• Maintain accurate records of branch transactions and activity.
• Collaborate with other departments to achieve business objectives.

Requirements:

• Bachelor's degree in marketing or commerce from a reputable institution.
• Minimum 5 years of relevant work experience.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.