Client Support Engineer Senior Associate

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Job:
We are seeking a skilled Senior Associate Technical Client Support to join our team. In this role, you will be responsible for providing high-quality technical application support within a supported product range with minimal supervision.

You will be the point of contact for team members and will serve as a resource for younger teammates. You will also provide assistance and training to other non-technical client support teams as well as other departments as needed.

Responsibilities will include contributing to internal projects and processes, providing feedback and contributing to improving internal systems, and generating new ideas around new projects with LEAN and automation in mind.

You will also have the opportunity to train new hires on Product, tools, and Processes and provide feedback on new hires to the management for better training.

The ideal candidate will have a strong understanding of products within scope of function, both from the perspective of functionality as well as customer requirements and usage.

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