IT Technical Support Professional

2 days ago

Khanpur, Punjab, Pakistan beBee Careers Full time

We are seeking a skilled Computer Support Specialist to provide technical assistance to clients, troubleshoot hardware and software issues, and maintain computer systems.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or in person
  • Troubleshoot hardware and software issues
  • Install and configure computer systems, networks, printers, and other peripherals
  • Maintain and repair computer systems as needed
  • Collaborate with team members to resolve complex technical issues
  • Keep track of customer interactions and resolutions in our database
  • Train clients on how to use new technology or software programs
Requirements:
  • Bachelor's degree in Computer Science or related field preferred
  • Minimum of 2 years experience in IT support or a similar role
  • Strong knowledge of computer hardware, software, and networking systems
  • Excellent problem-solving skills and ability to think critically under pressure
  • Strong communication skills both written and verbal
  • Ability to work independently as well as part of a team
  • Willingness to learn new technologies and adapt to changing environments
About the Role:

This is a remote opportunity, allowing you to work from anywhere. If you're passionate about delivering exceptional technical support and have a strong background in IT, we encourage you to apply.

Please note that due to cultural norms in Pakistan, this job may be more suitable for female candidates.

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