
Digital Risk Analyst
5 days ago
What We Offer
As a Digital Risk Analyst at HSBC, you will be part of a dynamic team working together to identify and mitigate potential risks to the business.
You will have the opportunity to work closely with global and regional teams to develop and implement log monitoring strategies, ensuring effective service delivery and continuous improvement.
The successful candidate will have a strong understanding of log monitoring strategy and operating models, as well as experience working with cross-functional teams from across different functions.
Key Responsibilities- Collaborate with cross-functional teams to develop and implement log monitoring strategies.
- Analyse processes and identify gaps, driving closure and continuous improvement.
- Develop and maintain relationships with project managers, business analysts, and developers to ensure effective service delivery.
- Implement and lead initiatives to improve IT service controls and service management key control indicators.
- Communicate progress to management and escalate key challenges requiring attention.
- Deliver log monitoring services in accordance with Service Level and Performance Level agreements.
- Prepare and share performance reports with management, highlighting trends and areas for improvement.
- Contribute to security audits and assessments, ensuring compliance and quality.
- Foster stakeholder relationships to resolve queries and escalate issues.
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