Network Architectural Specialist

6 days ago


Islamabad, Islamabad, Pakistan ATSG Full time
Job Summary

We are seeking an experienced Senior Network Engineer to join our team at ATSG. As a key member of our infrastructure team, you will be responsible for designing and implementing architectural platform training and knowledge sharing.

You will work closely with the High Touch Team and Application Engineering on necessary monitoring additions and changes. Additionally, you will troubleshoot trouble tickets dealing with a broad range of network and security technologies.

Key Responsibilities:
  • Provide internal escalation assistance for Day 2 Support Engineers
  • Facilitate and design architectural platform training and knowledge sharing
  • Escalate potential issues (engineering or otherwise) to appropriate managerial personnel
  • Develop Engineering Training to help promote Level 1 and Level 2 engineers to the next level
Requirements:
  • Ability to work with little direction
  • Ability to follow principles and processes for providing customer and personal services
  • Ability to work weekends and non-normal business hours
  • Ability to work in a fast-paced environment and manage multiple issues simultaneously
  • Ability to work well within a team
Knowledge and Skills:
  • Strong technical, client, and customer relations skills
  • Strong problem management skills
  • Strong communication, leadership, and mentorship skills
  • Minimum of 5 years of experience troubleshooting Cisco Nexus switches, Router and Switch Networks, Wireless Networks, Security Products, and WAN Accelerators


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