Technical Support Specialist

4 days ago


Multan, Punjab, Pakistan beBee Careers Full time

Job Summary

We are seeking a skilled and detail-oriented Technical Support Specialist to join our team. As a Help-Desk Engineer, you will be responsible for providing excellent customer service and troubleshooting technical issues related to internet connectivity and services.

Key Responsibilities
  • Resolving customer complaints and concerns in a timely and professional manner
  • Identifying and troubleshooting technical problems with internet connectivity and services
  • Providing exceptional customer service and ensuring customer satisfaction
  • Maintaining accurate records of customer interactions and issues
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Minimum 1-2 years experience in a technical support role
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills


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