
Operations Management Leader
5 days ago
We are seeking a seasoned professional to lead our inspection department and oversee daily operations at Wajedo International. As the ideal candidate, you will have extensive experience in operations management, preferably within the inspection, oil & gas, petrochemical, or power generation industries.
The key responsibilities of this role include:
Operations Management
- Oversee the daily operations of the inspection department, ensuring that all projects are executed efficiently and in line with client expectations and company standards.
- Supervise and guide teams of engineers, technicians, and inspectors, ensuring effective use of resources and maximizing productivity.
- Monitor and improve the overall performance of operations through the implementation of best practices and continuous improvement strategies.
Team Leadership & Resource Allocation
- Lead and manage a team of engineers, technicians, and other operational staff, ensuring they are trained and equipped to deliver high-quality inspection services.
- Allocate resources effectively, ensuring the appropriate personnel are assigned to projects based on expertise and project requirements.
- Regularly evaluate team performance and address any gaps in training or operational efficiency.
Client Relationship Management
- Act as the primary point of contact for clients, ensuring clear communication regarding project timelines, quality standards, and any operational issues.
- Build and maintain strong client relationships, offering solutions and advice on operational improvements and inspection services.
- Handle client inquiries, concerns, and feedback in a professional and timely manner to ensure client satisfaction.
Safety & Compliance Oversight
- Ensure all operational activities are conducted in compliance with safety regulations and industry standards.
- Promote a culture of safety across all teams and ensure that all lifting, inspection, and operational activities adhere to safety protocols.
- Conduct regular safety audits, risk assessments, and inspections to identify potential hazards and develop corrective actions.
Operational Efficiency & Process Improvement
- Identify inefficiencies in current operational processes and propose solutions to enhance productivity and reduce costs.
- Implement continuous improvement initiatives to streamline processes, improve turnaround times, and optimize resource use.
- Develop and maintain operational reports to track project progress, resource usage, and financial performance.
Training and Development
- Lead training initiatives for internal staff, focusing on operational best practices, client communication, safety, and technical skills development.
- Identify skills gaps within the team and organize targeted training sessions to improve employee capabilities.
- Encourage knowledge sharing and professional development to foster a skilled, knowledgeable workforce.
Budget and Financial Management
- Prepare and manage the operational budget, ensuring cost-effective resource allocation and adherence to financial guidelines.
- Monitor expenses and identify areas for cost savings without compromising the quality of service or safety.
- Provide regular financial and operational reports to senior management, ensuring full transparency on operational performance and budget status.
Quality Assurance and Control
- Oversee the implementation of QA/QC procedures and ensure that inspection and operational activities meet quality standards.
- Ensure the team follows the correct procedures for equipment handling, testing, calibration, and certification.
- Conduct regular reviews and audits of operational practices to ensure compliance with the company's quality assurance standards.
Strategic Planning & Reporting
- Collaborate with senior management to develop and implement short-term and long-term strategic plans for the operations department.
- Provide detailed operational reports and insights to senior management, highlighting key performance indicators (KPIs) and areas for improvement.
- Participate in strategic discussions on resource planning, project execution, and operational goals.
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