VoIP Systems Engineer

5 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled VoIP System Engineer to join our team at a leading provider of VoIP service solutions.

Job Description

The ideal candidate will have in-depth knowledge of VoIP protocols, including SIP, RTP, and TCP/IP. They should also have experience with codec selection and transcoding, as well as proficiency in Linux operating systems, including system administration and command-line interface.

Key Responsibilities:
  • Install, configure, and maintain Asterisk, Free PBX, Vicidial, and other VoIP software platforms.
  • Troubleshoot and resolve issues related to system functionality, call quality, and network connectivity.
  • Monitor system performance and proactively identify and address potential bottlenecks or vulnerabilities.
  • Collaborate with cross-functional teams to integrate VoIP systems with existing infrastructure and applications.
  • Provide technical support and guidance to internal teams and clients, assisting with inquiries, problem resolution, and system enhancements.
  • Conduct regular system audits and apply necessary updates, patches, and security measures.
  • Ensure compliance with industry standards and best practices for VoIP systems and protocols.
  • Stay up-to-date with the latest advancements in VoIP technology and recommend improvements or optimizations to enhance system performance and reliability.
Requirements:
  • A proven track record as a VoIP System Engineer or similar role, with a strong focus on Asterisk, Free PBX, and Vicidial.
  • In-depth knowledge of VoIP protocols (SIP, RTP, TCP/IP) and experience with codec selection and transcoding.
  • Proficiency in Linux operating systems, including system administration and command-line interface.
  • Familiarity with telephony concepts, call routing, IVR systems, and call center technologies.
  • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex system issues.
  • Experience in network configuration, routing, and firewall rules pertaining to VoIP systems.
  • Excellent communication and interpersonal skills to effectively collaborate with team members and clients.
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
  • Relevant certifications (e.g., Asterisk Certified Professional, FreePBX Certified, VICIdial Certified) are an asset.

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