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Senior Risk Management Specialist
3 days ago
Job Description:
The Senior Risk Management Specialist will be responsible for identifying potential risks and implementing mitigation strategies to ensure the success of our ICT business in Pakistan, the Middle East, and the region.
Main Responsibilities:
- Owning and developing ICT business in Pakistan, the Middle East, and the region through collaboration with professional engineers and consultant hiring as needed.
- Identifying potential clients, gathering data for major accounts in Pakistan and the Middle East, and approaching selected clients to establish business relationships.
- Maintaining client relationships until services are delivered and accounts are signed off.
- Managing vendor relationships for current and future prospects.
- Ensuring reliable quality of service and maintaining a cutting-edge image as a high-quality telecommunication service provider to corporate and government customers.
- Overseeing customer service provisioning, fault handling procedures, and escalations for running projects.
- Implementing IS-Security focused practices throughout the business operation.
- Supporting the Marketing Manager with product training and strategy planning for current and future opportunities in Pakistan and overseas.
Requirements:
- Strong background in risk management with experience in the telecommunications industry or IT.
- Experience in IT operations and operations systems such as trouble ticket tracking.
- Familiarity with telecommunications data services including GPRS, WiMax, LANs, WANs, VPNs, IP, IP VPNs, GSM, internet, etc.
- Project management skills.
- Strong experience in vendor management.
- Good computer literacy.
- Experience in deploying networks.
- Excellent communication skills for customer interaction.
- Team player with interpersonal skills.
- Business maturity and calm under pressure.
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