Sales Ambassador

We are seeking a highly motivated and customer-focused individual to join our team as a sales representative.

• This role involves handling inbound and outbound calls professionally and efficiently, ensuring that customer inquiries and concerns are addressed promptly and in a courteous manner.
• The successful candidate will be responsible for providing accurate information and solutions to customer issues, while maintaining detailed records of customer interactions.
• Additionally, this position requires strong problem-solving abilities, excellent verbal and written communication skills, and the ability to work well in a fast-paced team environment.

Key Responsibilities:

1. Handle Customer Calls: Respond to customer inquiries, address their concerns, and resolve issues in a timely and professional manner.
2. Maintain Accurate Records: Document all customer interactions, including phone calls, emails, and other correspondence.
3. Meet Performance Goals: Achieve targets for call quality, response time, and customer satisfaction.

Why Join Our Team?

• Supportive Work Environment: We offer a collaborative and dynamic work environment that values employee growth and development.
• Develop Valuable Skills: This role provides opportunities to enhance your customer service skills, develop problem-solving abilities, and improve your communication skills.
• Career Advancement Opportunities: With experience and hard work, you can advance within the company and take on new challenges.

Required Qualifications:

• High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
• Excellent Communication Skills: Strong verbal and written communication skills are necessary for success in this position.
• Problem-Solving Abilities: The ability to think critically and solve problems effectively is essential for resolving customer issues.

Bonus Qualification:

• Previous Customer Service Experience: Previous experience in customer service is beneficial but not mandatory.