
IT Network Support Specialist
3 days ago
About Us
Elogix IT is a leading provider of cutting-edge software solutions, empowering businesses and individuals to achieve their goals in the digital age. Our highly skilled professionals are committed to excellence, delivering top-notch technology every day.
As a System and Network Engineer, you will be responsible for delivering remote support to our diverse range of users, including internal staff and esteemed clients across the United States. You will tackle challenges head-on, ensuring seamless operations and unrivaled service quality.
Key Responsibilities
- Provide top-notch remote support to users, including troubleshooting and resolving complex technical issues.
- Work with our team to deliver cutting-edge technology solutions, meeting the evolving needs of our clients.
- Collaborate with other IT staff and departments to ensure seamless operations and excellent service quality.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Typically 3-5 years of experience in a similar role, providing Tier 2 support and managing IT projects.
- Strong analytical and problem-solving skills, with excellent verbal and written communication skills.
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