
E-commerce Support Specialist
7 hours ago
We are seeking an experienced E-commerce Support Specialist to join our team at TalentPop App. As a key member of our support team, you will play a vital role in ensuring that our customers have an exceptional online shopping experience.
About the Role:
- You will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
- You will assist customers with placing orders, processing returns, and managing refunds.
- You will offer personalized product recommendations and sales support to drive sales and improve customer satisfaction.
- You will maintain accurate records of customer interactions, including order history and issue resolutions.
Requirements:
- 1+ year of experience in customer service or e-commerce
- Excellent communication and problem-solving skills
- Knowledge of Shopify and CRM tools
- Sales-driven with attention to detail
- Ability to work remotely
Perks and Benefits:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Career growth opportunities
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