E-commerce Support Specialist

7 hours ago


Peshawar City Tehsil, Pakistan TalentPop App Full time

We are seeking an experienced E-commerce Support Specialist to join our team at TalentPop App. As a key member of our support team, you will play a vital role in ensuring that our customers have an exceptional online shopping experience.

About the Role:

  1. You will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
  2. You will assist customers with placing orders, processing returns, and managing refunds.
  3. You will offer personalized product recommendations and sales support to drive sales and improve customer satisfaction.
  4. You will maintain accurate records of customer interactions, including order history and issue resolutions.

Requirements:

  • 1+ year of experience in customer service or e-commerce
  • Excellent communication and problem-solving skills
  • Knowledge of Shopify and CRM tools
  • Sales-driven with attention to detail
  • Ability to work remotely

Perks and Benefits:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Career growth opportunities


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