
Client Report Configuration Specialist
2 days ago
Define the elements of the reports and validate that the client's needs match the data content instructions.
Identify the products that the client would like to see in the report and enter specifications into the report generation system.
Ensure accuracy of own and others' work and provide support to less experienced colleagues.
Act as a subject matter expert to support an off-shore production hub and advise on scheduling activities to ensure high quality deliverables.
Maintain ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.
Required Skills and Qualifications
A bachelor's or master's degree is required, along with two years of work experience including experience in client report specification.
Strong PC literacy skills, including Word, Excel, and Access, with an understanding of relational databases.
Ability to carry out moderate analysis and information gathering to resolve problems on non-routine matters.
General knowledge of the pharmaceutical industry or field specific to a major function.
Additional Responsibilities
May directly manage employees and provide direct support to client-facing teams or third parties.
Serves as an escalation point for resolving exceptions and complex queries.
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