
Business Support Team Leader.
6 days ago
We are seeking an experienced Team Lead to join our Business Support team. As a Team Lead, you will be responsible for managing a team of associates, ensuring they are working efficiently, and meeting their targets.
Key Responsibilities:
- Collaborate with the Functional Lead to develop and implement processes that meet business needs.
- Manage team performance, including scheduling, capacity planning, and forecasting.
- Lead the team to achieve set goals and objectives, and provide guidance and support as needed.
- Identify areas for improvement and implement changes to optimize team performance.
- Analyze data to inform decision-making and drive business outcomes.
- Develop and maintain strong relationships with vendors.
Requirements:
- Minimum 1 year of experience in a similar role.
- Bachelor's degree in a relevant field; Master's preferred.
- Proficient in English and Urdu.
- Strong presentation and Excel skills.
- Ability to work flexible hours.
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