Executive Leadership Position

2 days ago

Lahore, Punjab, Pakistan beBeeLeadership Full time 500,000 - 900,000

Job Opportunity: Team Lead Role

Bachelor's degree in a relevant field or equivalent experience is required to excel in this position.

Responsibilities:
  • Lead and supervise a team of call center representatives, fostering a collaborative work environment.
  • Ensure high-quality customer service and efficient resolution of customer issues through effective communication and problem-solving skills.
  • Monitor team performance, provide constructive feedback, and implement strategies for improvement.
  • Train and onboard new team members, ensuring they have the necessary knowledge and skills to succeed.
  • Develop and implement plans to enhance team efficiency and productivity, driving business growth and success.
Requirements:
  • Minimum 2 years of experience in a fast-paced call center environment.
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Effective time management and prioritization skills, with the ability to multitask in a dynamic environment.
  • Proficiency in Microsoft Office and call center software, with the ability to adapt quickly to new technologies.
  • Excellent problem-solving and conflict resolution skills, with the ability to remain calm under pressure.

A challenging role in Information Technology awaits the successful candidate, providing opportunities for growth and development.

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