Digital Solutions Manager

2 weeks ago


Karachi, Sindh, Pakistan Lime Software Logics Full time
Client Success - Web Development Expert

Lime Software Logics is committed to delivering exceptional web development projects that meet our clients' evolving needs. As a Client Success - Web Development Expert, you will play a crucial role in ensuring our US-based business accounts receive top-notch service and support.

Your Key Responsibilities:

  • Act as the primary point of contact for US-based clients, providing regular updates and addressing their concerns.
  • Work closely with internal teams to guarantee project success and client satisfaction.
  • Develop strategic solutions to enhance clients' digital presence and drive business growth.
  • Communicate project scope, technical requirements, and challenges effectively to both clients and internal teams.
  • Identify growth opportunities within existing accounts and facilitate upselling or cross-selling initiatives.
  • Proactively address and resolve client concerns, maintaining a high level of service and satisfaction.

Requirements:

  • Fluent English communication skills.
  • Strong technical knowledge of web development.
  • Proven experience in upselling.
  • Proven experience conducting video calls and telephonic meetings with US-based clients.

We Provide:

  • Comprehensive Medical Benefits
  • Quarterly Performance Rewards
  • Performance-Based Increments


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